That Sober Guy Sober October Customer Service Agreement
Effective Date: 8/01/2025
Agreement Between: That Sober Guy/Sober Guy Victory Council ("we," "us," or "our") and the Member ("you" or "your")
1. Purpose
This Customer Service Agreement ("Agreement") outlines the services provided by That Sober Guy/Sober Guy Sober October, an online community and coaching 4 week program dedicated to supporting men in their journey to quit drinking and improve their overall well-being. By joining our community, you agree to abide by the terms and conditions set forth in this Agreement.
2. Services Provided
That Sober Guy/Sober October Group Cohort offers the following services to its members:
- Access to online support groups and forums
- Educational content related to alcohol cessation and personal growth
- Coaching or mentorship services (if applicable)
- Resource materials such as articles, videos, and guides
- Community events, webinars, and workshops
3. Member Responsibilities
As a member, you agree to:
- Actively participate in the community in a respectful, supportive, and positive manner
- Maintain confidentiality regarding personal information shared by other members
- Refrain from promoting or engaging in harmful behaviors, including excessive drinking or harassment
- Follow all guidelines and rules set by That Sober Guy
4. Support Availability
Our support services are available through the following channels:
We aim to respond to all inquiries within 2 business days. However, respose times may vary based on volume.
5. Payment and Refunds (if applicable)
Refunds may be offered in cases where services are not delivered as promised, as determined by That Sober Guy
6. Privacy and Confidentiality
We respect your privacy. Any personal data collected through your membership will be kept confidential and used only in accordance with our Privacy Policy. Please refer to the Privacy Policy for more details on how your information is protected.
7. Termination
Sober Guy reserves the right to suspend or terminate your membership if you violate the community guidelines or engage in behavior that undermines the purpose of the community.
8. Limitation of Liability
That Sober Guy/Shane Ramer/Sober Guy Sober October is not liable for any personal, health-related issues, financial, or any other hardships arising from the use of the community or its services. We strongly recommend seeking professional advice from medical or mental health experts for any serious issues related to alcohol dependence, mental or personal health.
9. Marketing That Sober Guy reserves the right to use any written, video, or audio content from participants of That Sober Guy Sober October Accelerator for current/future marketing purposes for video, audio, and print.
10. Agreement Amendments
Sober Guy reserves the right to modify or update this Agreement at any time. Members will be notified of significant changes, and continued use of the community signifies acceptance of the revised terms.
10. Contact Information
For any questions or concerns about this Agreement or our services, please contact us at:
Email: [email protected]
By joining Sober Guy Sober October group cohort, you acknowledge that you have read, understood, and agreed to the terms outlined in this Customer Service Agreement.
That Sober Guy
www.ThatSoberGuy.com
[email protected]